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This accessibility statement applies to

This website is run by Mid Devon District Council. We want as many people as possible to be able to use this website.

Mid Devon District Council endeavours to make this website as accessible as possible to everyone, including those with disabilities and those who use assistive technologies to browse the web. Some of the ways in which we strive to achieve this are as follows:

  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader  (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

What to do if you can’t access parts of this website

If you need information on this website in a different format please contact us using the details below:

Call: 01884 255255

Customer Services
Mid Devon District Council
Phoenix House
Phoenix Lane 
Tiverton EX16 6PP

We’ll consider your request and get back to you in 2 days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting accessibility requirements please use the “Tell us how we can improve this page” option at the bottom of every page or contact us by using the contact us form, emailing customer services or phoning 01884 255255 to discuss the issue with an advisor.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

We provide a relay assistance service for people who are D/deaf, hearing impaired or have a speech impediment.

Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

Find out how to contact us by phone or visiting us in person

Technical information about this website’s accessibility

Mid Devon District Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

Non-compliance with the accessibility regulations

How we tested this website

This website was last tested on 26th March 2024. The test was carried out by Mid Devon District Council using SortSite.

We tested: